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Syria, Damascus
1 Level
697 Review
60 Karma

Review on Eurivicy by Mike Swanson

Revainrating 2 out of 5

An Embarrassing and Frustrating Online Shopping Experience at the Eurivicy Store

As somebody who has shopped at Eurivicy's online store, I can state with absolute certainty that doing so is a frustrating and disheartening experience. The actual act of purchasing there is not very enjoyable, despite the fact that they have a large variety of different styles available. To begin, their website is terribly designed, making it extremely difficult to traverse. Due to the fact that their search filters frequently produce results that are either irrelevant or inaccurate, finding the appropriate object can be an experience that is both frustrating and time-consuming. Customers are likely to feel even more aggravated by the fact that the website is both slow to open and prone to crashing frequently. Second, the quality of the products they sell is not even close to being satisfactory. The garments are frequently of poor quality, both in terms of the materials used and the needlework that is used. Additionally, the sizing is all over the place, making it extremely difficult to locate items that are the right fit. Lastly, their customer service staff is unresponsive and ineffective in solving problems. When problems do occur, obtaining a response from their customer service team can be a difficult and time-consuming process. Even when they do respond, their responses are frequently ineffective, and they offer very little to no assistance in resolving the problem. In conclusion, shopping at the online store provided by Eurivicy is both an exasperating and disheartening experience. There are simply too many problems with this business for me to be able to recommend it to anyone looking for a trustworthy and enjoyable purchasing experience. From the poorly designed website to the low-quality products to the unhelpful customer service, there are just too many issues.

Pros
  • Service to customers of the highest caliber
Cons
  • Apathetic customer care