The platform offers us flexibility when it comes about approval processes within our organization from both sides- internal stakeholders (who we are looking at) & external stakeholder(s). It was easy enough getting used too once I realized how flexible everything could be! Easy accessability through mobile devices has been great so far also because not only am i able to get things done faster but its easier than writing emails/emailing individuals back n forth if there's something missing or needing clarification etc.. Nothing really negative thus ffor now!! Would like better reporting capabilities such reports being generated by various modules would benefit me greatly since they're very detailed yet concisely written which makes my life way much simpler! Also some sort customization abilities might come into play here soon :) Great software overall - especially given what other companies don't offer their customers out thier product line compared tot he competitors offerings!! Overall satisfied.