In general the software has been easy to use and learn. However, sometimes when trying to input data into the program, it would either crash or freeze my computer so I had to reboot it. When it did load properly again it was still blank, which meant that the data entered was lost. On another occasion, the company that runs the software took over 4 hours to fix a bug. It has never been a problem for us before but something like this should never happen to anyone.
I found myself spending more…