The tool is very easy to use (and learn) as it has all functions that you need in your daily life while being an online travel agency/tourism business owner or manager! There are however some small issues with regards of payments but they have been resolved since we started using them again recently so things seem fine now - although I'm not sure how their payment process works compared e-commerce solutions because there were no problems from our side before anyhow :) Great product overall which offers great value when looking at other similar products outthere today like OTA's etc.. Online booking platform / reservation software solution used by us within my own tourism related businesses suchsas accommodation providers & cruise companies.