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Casey Oliver photo
Cameroon, Yaoundé
1 Level
787 Review
33 Karma

Review on J-Tech Digital 4K HDBaseT HDMI Extender: Ultra HD Over Cat5e/6 Ethernet up to 230ft, HDMI 2.0 HDCP 2.2/1.4 Support, RS232, Bi-Directional IR and PoC Included by Casey Oliver

Revainrating 1 out of 5

Good product and service but be careful.

The product came with no logo on the device which made me suspicious. He worked for a few months before he died just before a concert in our church. I contacted the company and they agreed to replace the product. However, they had to receive the defective product before they could send a replacement. I explained that we needed it for the series immediately and they advised me to buy a new one from Revain and send the broken one back for a refund, which I did. Ordered on Friday and received on Sunday! Very fast! And this time logos were printed on the device. We've used it throughout the series and it's worked well ever since. I received a full refund for the defective product in a timely manner. Conclusion: The service was helpful, professional and efficient. However, if you receive a device with no logo printed on it, I will send it back and make sure it is replaced with the original. It's difficult to assess the damage done to our series as the first three nights didn't have a quality broadcast.

Pros
  • Beautiful
Cons
  • Difficult to say