I like that it had a ton of different features and options to choose from. The customer service was very good and they were helpful when i needed help with other issues. They did not have enough servers for all of my websites. It took a while to figure out how everything worked together. I highly recommend Nexcess! They have a ton of resources to use if you need them. We used them as a backup solution in case our main host went down. The customer support was very helpful in getting us set up with what we needed for my business needs at this time! They were able to answer all of our questions regarding their services as well as any concerns I may have had that day or during setup process. It's hard not only choosing which one you want but also deciding how much data your going need (which can be different between companies). This helped me decide who would best fit our current needs.