It's easy for customers in their own time zone, if they are free at 9am or 10AM when our staff arrive - not before! Also being able to set up shipping dates which I then get emailed through as reminder emails with details about my upcoming shipments helps keep us all organised. The system has been running smoothly since we upgraded from version 1 to 3 last year also there have only ever really been any issues reported once over several years so far (I think this was just an issue regarding how long someone had left something stored). We use it mainly internally but do some outside work too such as storage facilities management/delivery services etc.