Decent cart with clear instructions but when he got to the final step of the process and screwed in 4 wheels he found that the cart was missing the threaded insert needed to install the latter became . Steering wheel. The trolley isn't great with only 3 wheels and it was too much of a hassle to completely disassemble the trolley and try to put it back in the shipping box for a refund. And despite a note attached to the cart asking them to contact the company with any problems, there was NO response to my email with photos and a request for a replacement part. Not impressed with this product or the company that promised to fix customer issues.
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