I've been using this headset for a work phone and video conferencing for a week. I think the sound quality is very good, but the microphone does not pick up the voice very well. Before that I used a cheaper headset and the mic was so good it picked up almost everything. I would be MUCH better off not yelling when talking to someone on the phone or in a video conference. If high-end mic noise cancellation is like that, I would prefer NO noise cancellation.