Review on 💡 Decorative Philips Hue Compatible Bulb by Carlos Macy

Lightbulbs are great except one of them no longer works. For the price I expected more from this company. Four E12 bulbs have been connected to the same light since I received it and one will not connect and is no longer recognized by the hub. the fix didn't work and I'm still waiting for their response after a few months - well I'm really not waiting anymore because their customer service is clearly lacking) I spoke to someone on the phone. As he answered his questions, I could tell that the script would eventually result in them not taking responsibility for their product, and it did. So one of the four lightbulbs is not working and they told me that the problem is not with their product but with what I did that caused the problem (the lightbulbs are on a light fixture that is plugged into a switched on wall switch is). . /off with a dimmer that is never used because I have a google house). I think no matter what I said to the support team, they kept asking until they found a reason not to provide warranty support. I have been asked by friends and family for my opinion on tech and will keep them away from Phillips due to their smart home needs and after struggling to get a response from their customer service team on replacing an expensive lightbulb. the day should not stop working. I notice that there are other negative reviews from CS about Phillips. It's a shame because they had a lot of potential, but I see other companies taking over the market if this continues.