The product arrived a month after ordering! I contacted the seller only to hear there was nothing they could do because it was already on its way (ASIA). When I received the item my Frenchie had certainly grown up! The pesticide smelled awful! I only washed it in cold water to make the black rubber label on the product fade. As for softness, it is soft. If you don't have a pup to dress him with, buttoning under your clothes can be tricky. The product itself is cute, soft and warm and feels good but other than trying it on her I lost the money I spent on it. PS He is very small!
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