The customer service has been great! They are always willing to help, even when I'm asking for something that's not in their wheelhouse. It would be nice if they offered more integrations with other platforms (like Salesforce). We're trying to figure out how to best use this software. There aren't many features we don't like yet! This is an excellent tool for our organization. We've used it to create profiles for our employees and send them to clients/customers. It makes it easy for our team members to log into our system from anywhere.