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South Korea, Seoul
1 Level
735 Review
53 Karma

Review on ๐Ÿงผ Efficient Grey Rug Doctor Hand Tool - 12 ft Long for Powerful Cleaning by David Sidman

Revainrating 1 out of 5

Bad product and bad guarantee.

Something got stuck in the spring slide mechanism after first use. I contacted customer service about warranty and no help. It looks like they are trying to piss off the customer to make him leave. Wanted to have a $60.00 accessory walking around town rather than sending a new one with a challenge tag to return the faulty one. Spring. I finally got it partially working, but it's still buggy. I throw the whole machine, including the defective nozzle, in the trash and try out a competitor's model. I will never buy carpet Dr. I won't tell anyone I know.

Pros
  • Great overall performance
Cons
  • Updates