The support team is very professional and knowledgeable in their respective areas of expertise to help with any issues that they encounter during our day to day operations or as needed by us. They are always willing to go above and beyond what we expect from them while still maintaining professionalism at all times! There really isn't anything negative I can say about this service provider. If you need outsourced technical services then look no further than MAintech. We have been able solve some problems that would otherwise cost thousands to fix ourselves without having to outlay those funds internally within the organization. 1.) The customer support is excellent2.). They are very responsive to all issues3). Their rates seem fair4.), their prices have not gone up in years5), they provide great service6,) I like that it's an independent vendor7., there isn't much else you can say about them8.- It was easy switching from another provider9.; There were no downsides10..