We have been working to automate our data center operations for years using various tools (e.g., vCenter Orchestrator). However we struggled over time when it came down to automating some of these tasks in Azure Stack itself without additional third party products like Automation Anywhere that would not work perfectly well inside an azure stack environment. This was one such use case where CSP helped us get things done quickly by leveraging their expertise & experience from running large production environments at scale! I'd say they were very easy going folks who made sure all my questions/concern got addressed promptly! No cons so far - great product!!