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1292 Review
69 Karma

Review on ChatrHub by Badpuppy Warton

Revainrating 5 out of 5

Robust Customer Service Solution: ChatrHub

I like that this is a great platform to have all your chats in one place. It's very user friendly and has many useful features. As a customer service rep myself, I can say that it is a great tool to have in your arsenal. The training is also very helpful. There are still some functions that aren't as intuitive to use as they should be. For example, when you're adding a new contact, it isn't easy to find where to add an email address. They could improve upon the UI and design. I highly recommend using this product if you are looking to solve any problems regarding customer service. It has really helped me resolve issues that I've been having with my customers.

img 1 attached to ChatrHub review by Badpuppy Warton



Pros
  • Easy interface
  • Great for team collaboration.
  • Good support system available via chat or phone call during business hours 7 days/week!
  • Ability t o view history so we know what went wrong before
Cons
  • Some difficulties