I love how easy it was to use at first! The layout of everything seemed very intuitive but then you realize there are so many different features/tools out here for your account manager or even an employee who has no idea what they're doing with this system yet!! There's just too much info when trying get from point A-B within our own internal systems (which we've had since before monkeypessa came around).
It honestly feels like every time someone asks us about something new coming up as far backfilling data into reports goes - which makes sense because most people don't know where anything actually ends up going once its been pushed through those filters etc., So if anyone could help me find some more clear directions towards making things easier by providing better support i'd be grateful :) For example instead having multiple tabs open showing various results per page; have them combined together somehow?