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Lead Forensics Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Marketing, Account-Based Marketing

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Description of Lead Forensics

In our fast paced world, real-time engagement has never been so important, and even better when it is human-to-human. Statistically, 84% of B2B buyers will purchase from the first organisation they engage with, and yet reacting quickly to opportunities is something that most B2B organisations struggle with. Lead Forensics enables businesses to engage with prospects and customers faster than ever before, right at the point when they are most engaged - whilst they are visiting your website. Lead Forensics provides all the intel required to start valuable, relevant and meaningful conversations with your website visitors, in real-time. Lead Forensics will identify who your visitors are, where they have come from, what they are looking at - and importantly, what stage they are at within your sales pipeline. Route visiting customers directly to their Account Manager, and delight them with your pro-activity. Direct existing prospects their Sales Representative, and fuel marketing automation with highly engaged new prospects. 98% of your website visitors will never inquire with you. Uncover that potential with Lead Forensics. Lead Forensics was established in 2009, and operates on a global basis with over 60,000 customers worldwide. Our team consists of around 700 dedicated SaaS specialists based in locations such as Scottsdale, Atlanta, Portsmouth and Bristol. Lead Forensics wholly owns its matched IP database, it's our crown jewels - and is what sets us apart from the rest in terms of providing maximum value to each and every one of our customers. Our matched IP database can identify 1.4 billion IP addresses and we add more than 55 million contacts every year, both of which ensures that our visitor match rate is head and shoulders the best in the industry. Not only that, but as we own our database, all data is rigorously cleansed annually and goes through intensive verification processes. It's what's under the hood that really matters, and in side by side comparisons Lead Forensics provides the highest quality and volume of identified visitors, packaged up in a user intuitive dashboard that provides granular detail as well as insightful reporting. The result? A solution that our customers can have absolute faith in, proven ROI and a commitment to providing industry leading website visitor intelligence, that truly makes a difference in helping our customers to grow.
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Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

A good resource when dealing online investigations

Lead Forensics is a very easy to use platform. It is very intuitive and it provides me with the information I need to know where to go next. It is also free, so we are keeping our costs down. The only thing I would say is that I wish there was more of a way to see the data in different ways. I would also like to be able to export the data to other platforms. The platform is great for looking at all of the data from our website. I can see all of the data that we get from our website and I can…

Pros
  • Everything about this software worked really well! In particular how simple everything has been made by their staff members who have come up with such an amazing tool!!!!! They offer exceptional customer support aswell which helped keep my business moving forward without any issues whatsoever during setup process
Cons
  • Zero

Revainrating 4 out of 5

Lead Generation Platform that really delivers

The platform works very well. I have tried several other lead generation platforms in my time but this one stands out for its ease of use. There's not much you can do wrong as far as interface goes. You'll find yourself using it almost every day. The only thing i dislike about the product is how slow some of their responses may be. Sometimes emails go into spam folder or get sent twice! But thats pretty rare. Try them out. They're great guys who care deeply about what they build. We were…

Pros
  • The platform is incredibly easy to use and understand, while having a lot of features
Cons
  • I wish Lead Forensics had better response times

Revainrating 5 out of 5

Great tool - especially useful during new business stages

I like how easy it is to track my calls and create call reports. The customer service has always been great! I love that you can add in notes for each call. It's very helpful for making sure all information is correct. Sometimes there is lag time between when the call is recorded and when it shows up on the dashboard. I wish this didn't happen but it does make sense since it may take a few seconds after a call has ended to actually update in the system. I'm using Lead Forensics to help manage…

Pros
  • Everything seems much more cohesive visually which makes tracking progress easier than ever especially as Sales Reps begin managing several deals at once across different stages simultaneously from their computer/phone screens while still having an overview view available within one software application so they see where everyone stands versus switching back and forth through multiple
Cons
  • I will keep silent

Revainrating 5 out of 5

Best AI technology with fantastic customer service

I love all aspects about this platform! It's easy for my team (both technical & non) as well in integrating into Salesforce without issue but also being simple enough where people can set up their own rules easily too!! Also there seems like no limitations within using lead forensice which we have noticed while creating content/sales presentations etc., We haven't experienced any issues other then having some customisation requests around things such us date formats or time zone settings not…

Pros
  • Easy integration with SFDC
  • User friendly interface
  • Good customer service very helpful when trying something that isn’t obvious
Cons
  • I will keep silent

Revainrating 5 out of 5

Lead Forens is simply amazing and easy to use

The ability for me as an individual agent or lead generator (lead forenics) can track all my interactions within their system in one place allowing us great visibility into what we need do next! Not much I dislike although i would like more options available such ass phone calls but this could be done by request if required? Great product very good value offering excellent customer service support team who help you through any issues along way too!! Highly recommend using them no questions…

Pros
  • Easy to use
  • Effective tracking solution with many features included at little cost, compared other tools costing far greater amounts.
  • highly recommended 100% satisfaction rate well worth it's weight/value etc..etc..all round fantastic software & services provided!!! :)
Cons
  • Good but not great