I love this company's products and it hurts to give such a low review. The pump of this product is defective. I tried to speak to the company about this issue. All I got was the same reply asking to report the damage in transit. When I explained that it was not damage in transit, I got the same answer that I should show the damage in transit. I got this reply 3 times and get no reply at all. This isn't the first issue I've had with this company with other products I've purchased. Putting this conditioner in another bottle is worth it.
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