The service I received from KoolJewelry was very unsatisfactory. As a person who enjoys fashion and frequently makes purchases online, I was disappointed to find that KoolJewelry did not measure up to the standards set by other businesses in the same field. To begin, I was dissatisfied with the sparse selection. The shop does sell apparel, footwear, and accessories, but it does not have nearly the variety of other online retailers. Some of the things I needed to round out my wardrobe were nowhere to be found, so I ended up having to seek elsewhere. In addition, KoolJewelry's support staff left a lot to be desired. I had a problem with my order, and it took a long time to hear back from customer support, and even then the problem wasn't fixed properly. If you're searching for a secure and varied online shopping experience, I wouldn't suggest KoolJewelry. It's hard to feel safe making a purchase due to the limited selection and unsatisfactory customer support. For fashionistas, there are other online stores that provide a better selection and more helpful customer support.