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781 Review
31 Karma

Review on The Content Unlimited by Geoff Cooper

Revainrating 4 out of 5

Great Experience - Professional & Caring

I've worked in marketing for about 15 years now so this was my first experience using their service as opposed to just being given some written material or having someone else write it (which happens all too often). They were professional from beginning to end - they made sure we understood what our goals would be before starting work, gave us several options of how things could look/behave, offered suggestions when needed and even came back after launch day to make changes if necessary! Their turnaround time can sometimes seem slow but in reality isn't nearly as bad as people think once everything gets rolling along smoothly. If anything at any point during the process something didn't go quite right then there's always another option available which makes me feel like nothing goes wrong because no matter where I am in the project they're willing to listen & help out however possible. Great customer support team who really care about helping clients succeed rather than getting paid. It felt good knowing that.

Pros
  • The team really cared about helping us succeed they took their time to make sure we were getting exactly what we needed, and if there were any problems they'd keep working with us to get things back on track
Cons
  • I'm not a very technical person and I was a bit lost at times they were never offended when I had questions or asked for help