It's ease of use was very helpful as I am not familiar at all with this type of software (I am a new employee). The ability to keep track of changes made in our plant equipment throughout each year or period of time.The ability to have multiple people looking over the same screen without any confusion on who did what edit/change when would be beneficial. There isn't anything that I dislike about it so far. We are able to find answers quicker than if we were just going through paperwork ourselves. This has been extremely useful especially during seasonal downtime where documentation is needed quickly.