I like how easy it was setup, with little training required! The customer service support team are great people too - they're very friendly & helpful in getting you set up right away if there's an issue or question along the way (which sometimes happens). There isn't much i dislike about this product at all so far. It does what we need which makes our jobs easier as well :) We use DocSystems primarily because its cheap compared to other solutions out their such as Sharepoint Online/Office365 etc., but also we love having everything stored centrally within 1 place instead using several different cloud storage providers each time someone uploads something new into work docs.