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Armature Systems, Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Armature Systems, Inc.

Armature Systems is a premier network engineering and security consultancy and value-added reseller based in the Silicon Valley. We specialize in helping our customers deliver secure services and applications on their campus networks, data center, and cloud infrastructure.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Seems good but has room-for improvement

The ability to have an easy way of configuring devices for clients with little experience or knowledge of networking. While we do like some parts of ARMATURE's product line, there are others that I find unnecessary/confusing. Some things just aren't needed anymore. For example, you used to be able to setup DHCP servers using ARMPI (which was great). Now they've replaced it with something called "DHCP Server Manager" which doesn't seem very intuitive at all. It would also be nice if they had…

Pros
  • Simple interface without too many bells n whistles so most users can make sense out o fit easily

Revainrating 5 out of 5

Reliable partners capable technical experts

The team at Armature are very professional and have worked with us to implement a number of different solutions over the years. They have always been able to identify problems we didn't know we had and helped us resolve them. The biggest thing I like about Armature is that they are always looking for ways to improve customer service. They will listen to your needs and come up with a solution that works best for you. I would highly recommend working with Armature if you're looking for a partner…

Pros
  • Also it helps knowing all those details ahead before hand so one doesn’t needlessly spend time troubleshooting something which may not even exist once deployed/implemented.
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Great Technical Expertise - Knows Your Environment

The team at Armature has extensive experience with Cisco routers, switches and VMs. They always have top of mind expertise for latest issues as well as long term stability enhancements to existing products. I work directly under them now but was not initially assigned by my manager. It was easy enough to get along with this group though we do differ on some product preferences. All around excellent technical resource with broad knowledge base. Relatively low cost compared to other consultants…

Pros
  • Great customer service/support; responsive when needed (usually within 24 48 hours) without being pushy or overbearing about things..just very professional &