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1256 Review
67 Karma

Review on AnswerCalifornia by Enrique Espinoza

Revainrating 4 out of 5

Amazing Customer Service & Superb Communication

The customer service team at answer California is absolutely amazing! They responded to my questions quickly, listened intently to what I was asking for assistance with (and made sure they were providing it!), answered every question in detail that came up along our conversations throughout this process from start-to finish - which included being transferred twice within their system before we could speak one another once more due some confusion between teams who manage call centers etc., after many days/weeks apart without communication or clear plan about how things would be handled if issues did arise during implementation phase!). If you are looking specifically regarding IVR Automation solution services; look no further than answers california as there's really not much else like them around right now other than maybe others' products offered by Net2Talk type providers such an iVolution et al.. Other companies will also charge multiple times per I like that Answer California allows me to keep my voicemails for an unlimited amount of time (or until I listen to them!). They also allow you to check how many times someone has left a message. I wish there was more flexibility as far as how long I could set messages to be stored. It is helpful to have answers to customers questions when they call and don't leave a message.

Pros
  • I like that you can set a message to be stored forever
Cons
  • My customers often leave short, one liners