The biggest benefit is that it allows us to work in tandem with Salesforce. We use this software together at my previous employer as well. I also enjoy that it can be used by multiple departments throughout an organization. It's definitely helped streamline processes around replenishing items so we are not overstocking products while ensuring proper customer satisfaction. There isn't anything yet! This does everything you would expect from an advanced supply chain management tool but nothing more or less than what you'd anticipate. If there was something specific about DDT that I didn't like, I honestly couldn't think of anything right now. As far as I know, they have never had any issues using their product internally or externally with other clients. Our main focus has been keeping track of stock, making sure we're always buying enough to satisfy customer orders, and making sure we don't run out of certain types of consumable.