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Austria, Vienna
1 Level
706 Review
57 Karma

Review on HitCar by David Thornton

Revainrating 2 out of 5

HitCar Disappoints with Its Lackluster Support for Customers

My experience as a first-time customer at HitCar left me feeling frustrated and let down by the subpar quality of the service I received. In spite of the fact that they claim to be a one-stop shop for everything having to do with automotive electronics, the staff was unable to answer even the most fundamental inquiries that I had on the items that they sell. They had a smaller assortment, and their prices were greater than those of their competitors. My attempts to raise my concerns were received with dismissive comments, and there was no resolution to the problems I was experiencing. My interactions with HitCar were generally frustrating, and I would not advise anyone to do business with the company.

Pros
  • pleasant and knowledgeable client service.
Cons
  • Items can be out of date.