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Review on Motivx Tools Precision CNC Machined Aluminum Oil Filter Wrench - 74mm 14 Flute, Compatible with Mercedes Benz, Sprinter, VW, Porsche, Volkswagen, Mazda, and Various Aftermarket Spin-On Style Oil Filters by Viterbo Dashora

Revainrating 5 out of 5

Real customer service.

So I didn't really use this tool. I ordered a misinformation part that I found in a YouTube video and it doesn't work on my computer. However, I can tell you that it is of high quality; much better than stamped steel parts, which you can get about 70% cheaper. Its design included two ways to attach a wrench, as well as cutouts on the outside to help you complete unscrewing by hand. After I contacted the seller about returning the part, he asked what I needed and if he could possibly help me. After some measurements he sent me a new part and trusted me to wait for a trial fit of the new part before sending this key back. A few days later I receive a new part, it fits perfectly and is of exactly the same quality. I only have to return the original instrument. This required some communication which the seller was very quick to respond to every time. That's real customer service.

Pros
  • Oil system tools
Cons
  • Working speed