The features are so easy for any photographer/videographer that want their own virtual booths at events they can easily use them without even needing training from us! We have had some issues but we contacted support as soon as possible after which it was sorted within minutes (sometimes you just need someone who knows what's happening!). It is very hard sometimes when an attendee forgets there camera charger - I am always checking my phone during our sessions and then find out afterwards if this has happened by seeing people taking photos in front me whilst not having turned off theirs cameras yet. Great product though!! Very friendly customer service too via live chat feature before purchase etc., great communication throughout purchasing process.