Easy to use interface that allows you see all information at one spot without switching back or forth between two different applications/websites! It's great when I'm working in my office but need some help during our daily production runs!! Sometimes it gets laggy so if your using this as an actual work tool with high productivity requirements then be patient there are issues of course just like anything else these days especially since we're dealing remotely from home now more than ever before. Great program overall though very easy once set up & training is provided by experienced professionals such has those within Ska 360 itself. ! Keeps us productive while providing security measures against cyber attacks / viruses etc through secure data transfer via remote access tools also makes sure no sensitive info leaves out side network connections (WIFI).