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1 Level
794 Review
60 Karma

Review on Zenesys by Adam Gambel

Revainrating 4 out of 5

Great customer success! Very professional staff

The team was very responsive to our needs and helped us get up and running quickly. They were able to customize the product to suit our specific needs and were always available for support. We had some issues with the software that were not resolved as quickly as we would have liked. I think they could have handled those more professionally. It's possible this was an issue with their service level agreement but it was a bit frustrating. Overall, great experience. Their team was extremely helpful in getting up and running with our new system.

img 1 attached to Zenesys review by Adam Gambel

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Pros
  • Ease of use easy interface & layout good overall functionality (especially compared w/ other options)Integration capabilitiesAbility do customizationLots o' help from excellent customer success personnelEasy integration into existing ERP systems
Cons
  • Not much really..some areas are just better than others