Review on 🪑 Zyllion Shiatsu Back and Neck Massager Cushion Pad with Soothing Heat Function - Intense Massage with 3 Modes - Chair-Friendly Fit by Stephanie Klein

I purchased the ZMA14 in May 2015. It was wonderful. It worked so well I decided to buy another one. This new one - despite having the exact same name and model number - bears no resemblance to the model I loved. Some key differences: 1. The duration of the back massage is now shorter. It covers a lot less back than before. It also doesn't dig as deep as the old massager.2. The neck massager is weaker and at the wrong angle. The old model neck massage was very powerful and was my favorite part of the massager. I'm very sad that it doesn't work like that anymore. The controls have become much less intuitive and less functional than before. For example, I used to be able to pause a back massage while continuing to massage my neck. This new remote control doesn't allow it.4. For some silly reason, neck, back, and heat are included when you turn on the massager. What a waste of power and a shock to the system. I liked the old way when nothing turns on automatically.5. And oh, that noise. This model is much louder than the old model. If you like nice hard massages I couldn't recommend the ZMA14 more. However, if you like a gentle, gentle massage, you may find this model acceptable. I'm really disappointed with this bait and switch. It's good that you changed the product, but at least mention it in the product description. They use the same image as before, but it's almost a completely different product. I used to be Zyllion's biggest fan - I've recommended this massager to a lot of people. Zyllion if you still have the 2015 model please let me know where I can get it! This new one is terrible and I wouldn't recommend it to anyone.