I have only been using this bag for about 6 months and I have had to replace it. I am gentle with my use of bags; however, this bag is falling apart. The lining is coming apart from the bag and one of the straps is almost severed in half at the seam. The strap problem is presumable bad craftsmanship. I am disappointed as the bag itself is very nice and user friendly. The pockets on the inside and out are perfectly sized for phone and keys. The pockets are rare to find in a tote like this. I love the bag, but hate that it has fallen apart so quickly. I can't recommend purchase as it won't last very long.
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