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Review on ๐Ÿ’ป Dell Business Thunderbolt 3 (USB-C) Dock - TB16 with 240W Adapter: Boost Your Connectivity and Power Efficiency - 452-BCNU by Knate Scarpelli

Revainrating 2 out of 5

good video; Terrible mouse action; Dismal network reliability

Update 10/17/19 (downgraded from 3 stars to 2): The more I use this thing the more I hate it. Because of the second and third monitors, I don't really have a choice on whether to use it or not. I removed the physical network connection and the keyboard/mouse connections. I ordered a USB3 hub so I can remove the remaining USB devices as they keep getting blocked. It looks like the hardware in the TB dock is overloaded and can't keep up. Everything seems to be affected except video, although video is probably the cause of the problem more than anything else. The biggest and most painful problem has already been mentioned. The keyboard and mouse were constantly slowing down, leading to significant rework on everything. This means that even dragging a window across the screen becomes a tedious task. I transferred the keyboard/mouse USB stick to the laptop; The problem is solved. I rely heavily on the network to connect to work and client networks via VPN connections. When connected to a physical network, they dropped several times a day, so I unplugged the cable and let WiFi be my main connection (W10 disables WiFi by default when a cable is plugged in). The problem is solved. Once I have a USB hub I'll move everything else to the hub and hopefully fix any non-video issues for good. To the manufacturer (Dell): This is not your best work. At least one other reviewer from my company bought this and my laptop to replace aging hardware. I read for a long time before finally switching to a new laptop (I've had the luxury of having both for a long time). While the laptop itself seemed reasonably stable, adding a Thunderbolt dock with older drivers and firmware caused recurring blue screens, and the dock rarely stayed online for more than a few minutes. The display always worked, but the sound, keyboard, mouse and hard drives stopped working. After an overnight hiatus and attacking again on day two with fresh firmware and drivers, it all seemed obvious that "I can't do this much longer before I throw it overboard" issues, but one huge area is missing: if something Big thing is, when you move around on one of the external monitors (one double-wide and one 4K), the mouse starts to stutter. All signals appear to be going to the operating system, but the pointer stops on the screen and makes large jumps when the signals suddenly go to the operating system for processing. Not only is this annoying, but it can cause clicks in the wrong places and eventually cause a real problem. It seems to me that the dock has too much data to share over this tiny lightning cable, or it needs a little tweaking. .Yes, I can connect my keyboard/mouse's USB port to a port on the laptop to avoid these problems, but then what's the point of a docking station? I'm also a bit concerned about the lack of USB ports; while there are 5 of them seems a bit mean to me. My previous docking station also had 5 USB ports but also an eSATA port. One of my backup drives supports both, but now it needs to use USB so I disabled the port. I'm not entirely impressed, but there's certainly room for significant improvement. Video works great; Actually, this is better than my previous laptop and docking station. I really need video, keyboard and mouse to work properly. If I had to prioritize, I would prefer the mouse to work in front of the keyboard. Today, Microsloth is so obsessed with the mouse (repeatedly removing and destroying keyboard shortcuts and creating interfaces that require a pointing device) that while I know how to navigate, I still rely on it more than I do should. At the very least, developing some Thunderbolt software that would allow you to prioritize devices connected to it would be an improvement.

Pros
  • High marks for support and durability from testers
Cons
  • Not as thick as other options