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1 Level
736 Review
23 Karma

Review on NarrativePro by Kyle Wesener

Revainrating 5 out of 5

Excellent Customer Service + User Friendly

The program has been easy to learn, it is user friendly and the support team at Narrative Pro are always willing to help you out if needed. We have found that we do not use all of the features yet but they are constantly adding new ones so its great there's no limit as far as how much training you can receive from them! Great product overall with excellent customer service. I would highly recommend this system over other products in this price range. This program allows us to submit e-reports almost instantly after dispatching an ambulance instead of having to wait until reporting next shift. It also provides a time stamp which makes sure our supervisors know when exactly what events occurred during each shift.

Pros
  • Easy for dispatch personnel (ambulance drivers)to enter patient information without typing.
  • Ease entering data into fields suchas vitals or medications administered by EMTs
  • Abilityfor paramedics/EMTs who spend mostof their day drivingnot being required touse computersor mobile devices whileon duty