I have been using this product since it was first released in 2004 and have never had any issues with it. If there is a feature that I don't like, I simply look for an update to the software. It is very user friendly and has helped me many times over the years. There are other programs out there but I can honestly say that I've never heard of anyone having a problem with this one. I highly recommend it! I use it every day. I am able to prepare my monthly financial statements, balance sheets and income statements, as well as manage my cash flow, budget, forecasting and tracking profit/loss statements. It is easy to use and understand. There are no hidden costs or charges. Everything is clearly written and explained. The customer service support is outstanding. I have used this product for more than 10 years now and have never regretted doing so.