In spite of the fact that the explanation sounded promising, my most recent encounter with Lovinland left me feeling extremely let down. The quality of the home decor accents I ordered was below par, and they did not appear anything like the pictures posted online. When I contacted customer support, I received responses that were not helpful, and there was no accountability for what had happened. In general, I would not recommend doing business with Lovinland because there are many other online stores that offer superior quality products and superior support to customers.