Review on Electric scooter KUGOO M2+, up to 120 kg, black by Ewa Brzezina ᠌

Ride 7 miles since purchase. I stopped driving, realized that I needed to put it on charge. Charged 5 hours. We waited for the red indicator to turn green and turned it off from charging. They took it to the street. Pressed on the gas, he does not go. If you push off, then it travels 1 km / h at any speed. We put it on charge, again nothing helped. There is no information on how to contact the seller. Where to contact the service center. I bought it in advance for a gift, a week passed for verification, while it just stood in the box. Please explain how to proceed.