The product & support are excellent. I left a one star review earlier because of the lack of decent schematic or instructional video. It was a very tough installation.The company says this is because of the wide variety of installation possibilities. I disagree. One simple & basic video of a common installation would've helped tremendously.Other than that, they are definitely willing to help with your installation. Just be sure to have a pen & notepaper handy. If you can record the conversation.DO SO.
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