Review on Fotodiox 40x60in Multi-purpose Collapsible Reflector Panel with Stand Kit - Enhances Photography and Video - Black, Gold, Silver, Translucent, and White Surfaces by Larry Morris

My order shipped quickly. Quality for the price is good. My only concern about quality is the durability of the clip that attaches to the stand and telescopic arm. What frustrates me (and others) the most is the lack of instructions. I gave up trying to find out and found something unofficial on YouTube. There is nothing about it on the Fotodiox website. I was able to attach the clip to the stand by finding the hole on the left that fits the stand best, unscrewing the clip completely, inserting the stand and reattaching it. But the clamp does not work well with the telescopic arm. I found a hole that is closest to the size, but when I try to pinch it, the telescopic arm is too thick. The result is a flush clamp on one side but not the other. When I clamp the stand, it aligns on both sides. All other holes are too big or too small for the telescopic arm so I'm pretty sure I'm doing it right. So I called Fotodiox. There was no one in tech support. So I left a voice message. Several days passed, no call back. I sent an email through their website. There is no write back. I wanted to use the product for photography but not because of this problem. I can return the whole thing if I don't hear from them because I think trying to get the telescoping arm into the next size hole will damage the clip. If you are familiar with such shelves and how to set them up, I think you should try this product. If you are like me and need help I would hesitate. So far there has been no customer service. UPDATE: If you need help, give them a call and select the customer service option. They only have 2 technicians and are very busy. A pleasant customer service rep waited with me and then directed me to a tech support rep when available. He checked stock and decided to send me a replacement swivel arm free of charge to see if that solved the problem. So I'm definitely glad I was able to connect with someone and not have to send it back just yet.