It's easy to use. The interface makes it simple for users at all levels in our organization. I have not found any particular downside so far. As with many software applications, there are some glitches here or there but those seem minor compared to other products we've used in our industry. Our finance team uses this application and they highly recommend it! We needed an efficient way for employees to submit Absorption requests - both internal as well as external transfers from another financial institution. This system allows us to quickly respond to these requests while maintaining audit protection! The ease of use for this software. You can easily create forms and edit them as you need to. We didn't have much issues while using this program. It was easy to use and navigate. I would recommend this software to any organization who wants a great way to manage their forms & documents. We are solving our issue of managing documents and forms for our organization.