This is a very luxurious pair of loafers that suffered from poor quality control by Cole Haan. They were incredibly tight when I first put them on, but by the end of the first day they loosened considerably. Unfortunately, something else has weakened. The white border around the heel mark on the left boot had somehow come loose. When I put them on a second time, several letters were missing from the same heel label (see picture). I take very good care of my shoes. I don't take them off the toe-to-heel method; I shoot each one with my hands so I don't know why the heel label is falling apart and only on one shoe. At this point I can completely remove both heel labels. I know these are only $50 shoes, but that's still disappointing and unacceptable when it's from a supposed high-end shoe brand. Do better, Cole Haan.
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