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Namibia, Windhoek
1 Level
474 Review
0 Karma

Review on πŸŽ„ 9ft Winchester Pine Artificial Christmas Garland by National Tree Company – Green, Christmas Collection by Jessica Payne

Revainrating 1 out of 5

Lack of customer service

I ordered 4 garlands. 2 out of 4 were well built, 1 was good and 4 not so well. The branches are attached with a wrap that secures them to the length of the garland. I hung 2 garlands over the kitchen cupboards. Some branches fell off the garland, as I added lights and baubles the garland kept dropping more and more greenery. It's decorated and looks good but the greenery is there and no I didn't want to start over as I'm in vacation mode. It won't last until next year. The company offered a 10% discount to keep for yourself or gift to a friend. After spending over $100 on their products, I was hoping for more customer service to keep the consumer happy. Perhaps some quality control would have prevented this to prevent poor quality products from being shipped.

Pros
  • Wreaths, garlands and garlands
Cons
  • Infinitely slow