Product quality is very good. Unfortunately, our monitors shake too much when I'm working at my desk. As a result, the graphics jerky when looking at the monitor. I placed two wooden blocks under the monitors near the centers and two tennis balls between the backs of the monitors and the mounts to act as a wedge and stop the movement. This seems pretty ridiculous as my desk and the built in shelf that the brackets attach to are made of very thick, strong and hard wood. My husband will make a special block with a smooth recess to match the shape of the monitors they meet on. Too bad the QA staff didn't get the engineers to test these mounts on real monitors. If they took the time to do this, they could update their design to fix the problem. Another issue we encountered when assembling the brackets and mounting them to my monitors was how small the areas are where the power supply sits. and monitor input cable. There's not much space. Our way of dealing with this was to remove the mount from the monitor and connect the cables to the monitor first. We then had to work hard to get the mount back onto the monitors. We weren't very optimistic that this would allow us to get it working. This put quite a bit of pressure on the dead cables on either side, as we had to forcibly bend one monitor cable while pressing the other side very firmly against the outside edge of the bracket. I believe the attached photos show every detail of our uncomfortable situation. We have chosen not to return these mounts as the overall quality and design is very good. It seems that the manufacturer or designer decided to implement now to sell a little and then bring it to perfection. I hope that when their funds are up they will take the initiative to update the deficiencies and make them available to their customers. I wish I could give a better review and critique on this place. Maybe later when (if) I get an updated replacement bracket I can give 5 stars at this point.
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