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1341 Review
49 Karma

Review on VT Labs by Mark Greenwood

Revainrating 5 out of 5

Excellent Customer Service, Knowledgeable and Experienced

The customer service provided by VTLabs was outstanding! They were very helpful in providing me with answers I needed quickly when it came time for my site launch day!! There wasn't much that could be said about this amazing team of people. Their knowledge base has been extremely beneficial as well. This website allows you to build your own theme from scratch or use one they have built specifically just for you (or even better than what's out there). My biggest issue at first glance would probably be how easy/difficult building custom themes can seem if not done correctly - but don't worry because these guys will walk through everything step by step so nothing gets missed along the way. Make sure before hand though that all aspects need approval prior to going live otherwise things may get delayed due to communication issues. It took us only 2 days total between choosing our design & launching.

img 1 attached to VT Labs review by Mark Greenwood



Pros
  • Easy, straight forward process
  • Customer Service is great; prompt replies.
  • Knowledge Base
  • Support forum access available without having an account created beforehand
Cons
  • Nothing