I was so impressed when this urn came. It did have a small flaw on the lid where the gold was peeking through the silver and the smaller urn had some black in the paint. I contacted the seller and sent her a pic. She immediately sent both pieces out and I didn't have to send back e damaged items. The urn is breathtakingly beautiful. Very heavy. Even the crematorium asked where I bought it and were stunned when I said on amazon. So glad I didn't settle on the overpriced plain ones at the funeral home.
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