This product seemed like a lifesaver to me when I first ordered it. We installed it fairly easily except it was too narrow for our window, it doesn't seem to be universal and you will need to compare your window width to the product specs. We had to use a different window than intended. The cats started doing it right away. they no longer scratched at the door. But the castle is a joke! Within a few weeks, my cats found that if they pushed a little harder and the lock couldn't stop them, the door would just open. One night our cat left and never came back! A coyote killed him! I can't even describe the feeling to you. This tragedy would never have happened if this product hadn't provided a false sense of security. I can't even return it since it's been over 30 days. I removed it and now every time I go to the garage I have to see this door reminding me how we failed to protect our little animal. Stay away from this product! Your pet will never be safe.
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