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Review on πŸͺ₯ ProResults Standard Brush Head by Philips Sonicare HX6013/64 - Pack of 3 by Robert Smithlin

Revainrating 3 out of 5

Not satisfied with the quality, refund requested

Compare with the nozzle that came with the toothbrush. They are not exactly the same. For example, the phrase "Pro Results" doesn't look authentic. In general, they feel different, do not match, are not of the same quality. I will return them if I can. Update: After requesting a refund through Revain, the Chinese seller was quick to respond and offered a full refund. They said that these products are ordered directly from the "manufacturer" and that I was the first to claim it was a "fake". They are the judge but I will say that they responded very quickly to my request for a refund and credited it the same day. Responsive customer service adds a star to my rating. Update: I bought the same set from Bed, Bath & Beyond and compared them side by side. The bristles are different (the BB&B purchase felt softer and was cut differently). The BB&B product (which I consider a legitimate Sonicare product) is much better for my teeth and gums. And with the ubiquitous 20% off BB&B coupon and Sonicare mail-in discount, they were cheaper than the ones I bought from Revain. Again, thanks to the Chinese company for responding quickly to my concerns and allowing me a full refund, no questions asked.

Pros
  • Weight
Cons
  • Some small things