I like that it's easy to use, has great support when you need help, and works well with our other integrations (Salesforce). The UI could be better - not sure if this was intentional or just an oversight but some of their features are in odd places where they aren't intuitively obvious. They also don't seem to have any way to get data back from Salesforce into your account so we had to manually pull all the information out of Salesforce ourselves. We're using them as a replacement for Zapier which doesn't work anymore. It allows us to create custom flows between apps without having to write code.
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