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Review on RateSpecial Interactive by Donnie Boss

Revainrating 5 out of 5

Great way find what clients want most

I think the best part about this was that our organization had never used a survey to determine client priorities. This helped us get a lot of info to ensure our new product was a hit! They did some great reporting on the survey results to help us get creative. Sometimes I think it would have been nice to see all results in one screen! A little too time consuming to have to look at all the results. I would say the biggest benefit was just the data they gathered that was useful. I used this to help decide on a new product that our organization was creating and I really liked the results we were able to get with this method of finding out client priorities. It was a great tool to give us the info we needed to get a new product launched successfully. After we started working with RateSpecial, our bounce rate dropped from 30% to less than 4%. They have a fantastic team that is always on top of their game. The support team is also very responsive when it comes to questions or concerns. There isn't anything I dislike about RateSpecial. If you're looking for a partner who can help your business grow, look no further. RateSpecial has helped us increase our conversion rates as well as decrease our bounce rate.

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Pros
  • Great customer service
  • Helpful staff
  • Creative ideas offered by them.
  • Easy way/methodology which makes getting information easy (survey)
  • Excellent work quality done
Cons
  • So-so